Akbay Digital

// IVR & Phone Systems

IVR & Phone Systems

Never miss a call. Enterprise-grade call routing powered by Amazon Connect.

// What's Included

Everything in this package

  • Custom Amazon Connect IVR build
  • 24/7 after-hours call handling
  • Call routing to on-call staff
  • Voicemail-to-email transcription
  • Call recording and analytics
  • CRM integration (optional add-on)

// Who It's For

Is this right for your business?

Any business that loses leads when calls go unanswered after hours. HVAC companies during emergencies, medical offices during lunch — a missed call is a missed customer.

// How We Deliver It

The process

01

Map your call flows: business hours, after-hours, emergency lines

02

Build and test your IVR in Amazon Connect

03

Go live and train your team on the dashboard

// Industries We Serve

Great fit for these industries

// Ready to Grow

Ready to Stop Losing Leads?

Book a free 30-minute strategy call. No pitch, no pressure — just a clear plan for what your business needs and what it would cost.

30 minutes · Completely free · Raleigh, NC & nationwide