Akbay Digital

IVR & Phone Systems

IVR & Phone Systems

Never miss a call. Enterprise-grade call routing powered by Amazon Connect.

What's Included

Everything in this package

  • Custom Amazon Connect IVR build
  • 24/7 after-hours call handling
  • Call routing to on-call staff
  • Voicemail-to-email transcription
  • Call recording and analytics
  • CRM integration (optional add-on)

Who It's For

Is this right for your business?

Any business that loses leads when calls go unanswered after hours. HVAC companies during emergencies, medical offices during lunch — a missed call is a missed customer.

How We Deliver It

The process

01

Map your call flows: business hours, after-hours, emergency lines

02

Build and test your IVR in Amazon Connect

03

Go live and train your team on the dashboard

Industries We Serve

Great fit for these industries

Ready to Grow

Let's get your business more customers.

Book a free 30-minute call. We'll look at what you have, what's missing, and give you a clear plan — no pressure, no pitch.

30 minutes · Completely free · Raleigh, NC & nationwide